Metro Bank, the UK based retail banking service provider has revealed in its latest announcement that it has hired Mr. Martin Boyle to serve as its new Chief Transformation Officer. In his new role as Chief of Transformation operations Martin will be responsible for delivering on bank’s transformation agenda and report directly to Mr. Dan Frumkin – the Chief Executive Officer of the bank. Aside from his role as Chief of Transformation, he also becomes a member of the bank’s executive committee effective immediately. The newly appointed executive is a veteran with twenty seven years of experience having served in wide range of industries. Throughout his career, Martin has held numerous senior level leadership and management roles and has more than a decade of experience handling transformation operations. Martin most recently served as Chief Transformation Officer at Nationwide Building Society having held the role for nearly four years.
Martin had been a part of Nationwide Building Society since August of 2007 and had been a part of the firm for more than thirteen years. He parted ways with the firm in June of 2020 to take up his current role at Metro Bank. Mr. Boyle joined Nationwide Building Society in August of 2007 as Head of its Group Programmes and was promoted to the role of Director of Business Transformation in November of 2011 effectively making him responsible for all group change programmes of the firm including its investment budget. Given his successful track record as Director, he was promoted to role of Chief Transformation Officer in November of 2016. He began his career as a manager in Accenture in 1994 and served as part of IT giant for nine years before moving on to Nationwide Building Society as per information in his LinkedIn account.
Commenting about his new role at the bank, Martin Boyle said “I am delighted to join Metro Bank at it approaches its 10 year anniversary. Community banking and a relentless focus on the customer are both important principles for me. The Bank’s desire to be the UK’s best community bank is an ambition I want to help deliver and I can’t wait to get started”.
Speaking about Martin’s addition to the team, Dan Frumkin said “I’m pleased Martin has decided to join Metro Bank. He will bring invaluable transformation and change expertise that will be instrumental to ensuring the success of Metro Bank and the execution of our strategic plan to return the bank to sustainable growth, invest in infrastructure, and control costs”.