The Financial Commission (FinaCom PLC), a dispute resolution service that caters to the financial services industry, has appointed Ms. Opal Yang, Founder and CEO of New Direction Solution, to its Dispute Resolution Committee (DRC).
Ms. Yang is the 36th industry expert to join the Financial Commission’s DRC since its inception in 2013. The DRC consists of a diverse panel of industry professionals, who follow a non-bias protocol to process and resolve complaints from members’ clients. She joins the Financial Commission during a time of expansion for the self-regulatory association. The commission recently added several new members to its existing roster.
Ms. Yang is a highly respected professional in the fields of finance and marketing, with an impressive career that spans over two decades. She currently leads New Direction Solution, a consultancy firm based in London, which she founded in 2015. Throughout her career, Yang has played pivotal roles in various banking, asset management, and brokerage firms, gaining extensive experience in both Asian markets and the United Kingdom.
Financial Commission Chief Operating Officer, Nikolai Isayev commented on the appointment: “I am excited to welcome Opal to our dispute resolution committee. Given her tenacious pursuit of protecting traders’ interests throughout her career and expert knowledge of the trader and broker landscape in Asian markets, she will be a valuable asset to our DRC committee in helping us tailor our mediation service to a wider group of traders and brokers in one of the fastest-growing regions of the world.”
Under Yang’s leadership, New Direction Solution has established itself as a consultancy firm known for its expertise in Chinese-speaking markets. The firm is dedicated to bridging the financial gap between the Far East and Europe, offering a range of services including broker licensing, mergers and acquisitions, fintech start-up consulting, and project management. Additionally, the firm has a strong track record in dispute resolution, adept at handling complaints and compensation matters.
Yang’s appointment to the Financial Commission’s Dispute Resolution Committee leverages her global outlook combined with a localized expertise. This appointment is expected to further enhance the capabilities of the Financial Commission in resolving disputes and contributing to the success of its clients across the Far East and Europe.
The Financial Commission is an external dispute resolution organization supported by the Dispute Resolution Committee (DRC), which in turn is composed of recognized industry professionals. The Commission’s EDR program operates as an independent service that helps facilitate a simpler resolution process than through typical regulatory channels such as arbitration or local court systems.
