Enacomm, a US based fintech firm has revealed the appointment of Mr. Thomas Delaney to the role of Vice President for its Financial Sales Unit. The Oklahoma based firm is popular among US financial service provider especially banks, credit unions, credit card and payment service providers for its affordable, data-driven solutions aimed at improving customer experience while facilitating increased operational efficiency and financial fraud prevention measures. Enacomm boasts a history filled with more than three decades of transformational financial technology product and services portfolio. Mr. Delaney will be serving from the firm’s Fort Worth, Texas branch, and report directly to Mr. Michael Boukadakis – Chairman and Chief Executive Officer of the firm. In his role as VP of Financial Sales, Thomas will handle the firm’s marketing operations of Enacomm’s Financial Suite which now contains hosted dynamic interactive voice response system for personalized customer interactions.
Aside from the marketing activity, Thomas will also handle the firm’s relationship with community banks and credit unions and help them in transforming their customer experience while streamlining operations with technologies such as Enacomm Voice Authentication, Enacomm Fraud Control Module and Enacomm Virtual Personal Assistant services. Thomas boasts a career history of more than three decades specializing in sales and managerial activities and is an expert in payment processing arena in both direct and channel sales activities. Before taking up his current role at Enacomm, Thomas served as Senior Sales and Enterprise Account Executive at Jack Henry and Associates for 14 years. Prior to that, he served as VP of Sales and Marketing Unit at Global Check Recovery of Texas for a short period and as Director of Risk and Recovery unit at ACE Cash Express for nearly 5 years.
Commenting on his new role at the firm, Mr. Delany said “Over the past 15 years, I’ve developed meaningful relationships with incredible people at top-rate financial institutions who are passionate about meeting and exceeding their customers’ expectations. I’m committed to helping bank and credit union leaders continue achieving that goal and, to that end, am excited to equip them with Enacomm’s industry-leading FinTech solutions that will make it possible to conquer the challenges of a suddenly different banking environment”.
Speaking about Mr. Delany’s addition to the team, CEO Michael Boukadakis said, “The coronavirus pandemic is forcing change in every industry, and the critical need for social distancing has heightened the importance of technologies that optimize the remote banking experience for bank customers and credit union members. Enacomm warmly welcomes Tom as we continue to strategically invest in our team. Tom has an outstanding track record, and we’re confident that he’ll help a greater number of financial institutions provide their customers and members with the best service possible through intelligent interactions technology, even when they can’t visit their local branches”.
