The leading global provider of primary research has launched the Expert Relationship Management (ERM) platform to help research providers and buy-side firms manage their interactions with industry experts. Coleman Research aims to address the growing market demand for a digitized approach to the management of numerous expert interactions.
The SaaS cloud-based service is a full solution for research providers to manage a database of expert profiles and the workflows associated with managing expert relationships. Subscribers are given the ability to consolidate all expert profiles in one database, whether they are sourced from internal resources or provided by third party research vendors, including other networks.
Kevin Coleman, Chief Executive Officer at Coleman Research, commented: “Our buy-side clients have long been telling us how expensive and time-consuming it is for them to keep track of and administer all of their expert interactions from multiple sources. We are delighted to be able to help our clients efficiently manage their expert research by offering them access to the proprietary technology that we have continually refined over more than fifteen years in the Expert Network
research industry.”
Isaak Karaev, Executive Chairman at Coleman Research, said: “Coleman ERM is a powerful, cost-effective and easy-to-use solution which offers benefits across multiple users in an organization. Analysts and associates not only have quicker access to the right expertise, but they also save time through automated scheduling and vetting functions. Managers and compliance officers’ benefit from integration of company-specific compliance protocols, which streamline adherence to data privacy and related regulations.”
The company was founded by Kevin Coleman in 2003 to give investors a better way to access industry knowledge. Coleman has served more than 11,000 individuals at hundreds of firms who were able to skip hours of time spent reading research reports or traveling and were directly connected with industry experts, to hear immediate, relevant insights.
Coleman Research claims that its people, process and technology build lasting relationships with a retention rate of 90%. The firm works in 20 languages and has achieved 200k successful projects in providing clients with expertise across a broad array of industries, thus harnessing 60% of referrals.
