Broadridge has announced the rollout of CommCentral, a new cloud-based data solution providing banks and broker-dealers with real-time visibility into the investor communications they distribute and manage.
CommCentral features AI-enabled query capabilities, customizable alerts for insights, monitoring, and process automation to drive efficiencies and simplify workflows.
In addition, the platform will provide users with access to a suite of application programming interface (API) services, including a Communications API, enabling direct and instant access to real-time data.
Broadridge is launching CommCentral as banks and broker-dealers seek to elevate communications and enhance engagement, by utilizing evolving analytics to better understand individual or group behaviors, gaining crucial insights into trends and distribution impacts.
“Immediate access to essential communications data”
Swatika Rajaram, Senior Vice President, Head of U.S. Proxy and Post Sale at Broadridge, said: “This new Broadridge technology solution offers firms immediate access to essential communications data through intuitive dashboards, helping streamline tasks and facilitating informed decisions. Firms will achieve enhanced efficiency and insights into investor communications and ongoing trends leveraging our expertise and transformative technology.”
Broadridge’s CommCentral communications tool features:
- Simplified dashboard navigation with advanced search and filtering capabilities
- AI assistance for navigating large data sets
- Customized reporting and alerts with tailored data reports
- Real-time alerts for actionable insights.
The CommCentral platform will continue to expand and integrate new features including AI-generated use cases, engagement trend analysis, and peer assessments as well as increase the suite of API services.
Broadridge’s COMS and NYFIX to power FIA Tech’s derivatives trading network
FIA Tech recently selected Broadridge’s COMS (Connectivity, Onboarding, and Monitoring Service) solution along with its NYFIX Order Routing Network to provide clients with interoperability across networks and promote standardization in the exchange-traded derivatives (ETD) space.
