Colt Technology Services, the telecommunications and data centre services provider, has announced that its cloud-based PBX service (Private Branch Exchange – a private in-company telephone network), geared towards the Asian market, will be available from April.
“Colt Asia Cloud PBX Service” combines PBX functionality, IP Phones, and remote-access connectivity to the office to provide an all-in-one solution designed to cut customer costs and lighten operational loads.
Kenji Hioki, Chief Commercial Officer at Colt Technology in Asia, said: “Cloud computing is already a standard in today’s IT environment. This reality also applies to voice communications, including telephony, that are indispensable to corporate business. With this service, Colt is dramatically reducing the cost of acquiring PBX and corporate telephony, in turn reducing the associated maintenance and overhead expenses that come with a communications network spanning multiple sites. These capabilities are essential for launching new businesses, rapid expansion of existing businesses, and establishing new sites. We are enabling our customers to tackle their challenges and achieve their goals, and with our “Colt Asia Cloud PBX Service” we are challenging the status quo.”
Instead of purchasing their own PBX, Colt’s Cloud PBX customers pay an initial cost and a monthly fee. The service eliminates many of the issues and expenses associated with owning PBXs and telephony systems, including maintenance and operating costs, updates, outsourcing the management of multiple implementation vendors, and customer support. In addition, the cloud infrastructure provides growing businesses with scalability.
Installed in Colt Technology Services data centres, the “Cold Asia Cloud PBX Service” is connected through its own private Ethernet, the “Colt IQ Network”.
Calls made via the “Colt Asia Cloud PBX Service” are free if made within the same organisation – just like internal extensions in old-fashioned company networks. Colt-provided phone numbers and domestic toll free numbers can be used with the full set of PBX features, such as incoming and outgoing telephony, call transfer, hold, conference call, etc.